I can not hear other computer audio when in a call. (Kraken BT Kitty Edition)

Discussion in 'Razer Support' started by inkyfrogger, Jun 9, 2021.

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  1. inkyfrogger

    inkyfrogger New Member

    Okay, so, I have the Kraken BT Kitty Edition and have recently discovered when I am playing a game and am in Discord call, I can't hear the game audio. This goes for anything else as well. If I am on call, I can't hear anything other than the call itself, and this got really annoying, really fast.

    Is this intentional? And if it's not, is there any way to stop it? I would really appreciate any help on this, thanks.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    This has been explained multiple times in the forums. The BT bandwidth is not capable of carrying two-way comms + in-game audio on PC simultaneously.
     
    inkyfrogger likes this.
  3. inkyfrogger

    inkyfrogger New Member

    ah, thanks! guess I wasnt searching enough
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @inkyfrogger It's the least that I can do. I'll be locking the thread, but don't hesitate to PM me if you need further assistance.
     
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