I do not receive the authentication code | Razer Insider

I do not receive the authentication code

A
I have been resending the authentication code to my cell phone since the morning and nothing arrives, I am worried why I am trying to put a backup code and to use it it also asks for the code and I don't get it I don't know what to do, does anyone have a solution
This topic has been closed for comments

2 Replies

Sye_The-Vie
Rank
Userlevel 7
Wait for one of the RAZER officials to advise on this

@Razer.Speedcr0ss
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Razer.Zionzedd
Userlevel 7
AMBERGunmetalsharp509
I have been resending the authentication code to my cell phone since the morning and nothing arrives, I am worried why I am trying to put a backup code and to use it it also asks for the code and I don't get it I don't know what to do, does anyone have a solution


Did you already follow the steps here? If that didn't help, I need to create a case and forward your concern to our Software Team to help you retrieve your account. PM me your Razer ID/Email to help me create a case.
CookiesCookie settings