I don't have access to my activation code | Razer Insider

I don't have access to my activation code

  • 16 August 2021
  • 1 reply
  • 11 views

I own a Razer Kraken 7.1. I recently bought them second-hand, but there's one problem, the seller just shipped the headphones. I don't have my activation code. I don't have the proof of purchase, this means I can't ask razer for a new one, even though I have serial numbers etc. I'm unable to reach the first owner of my device. Is there an way to find my activation code?

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1 Reply

Userlevel 5
Note that the activation code is a one-time offer, and once used, it will be linked to your Razer ID. Therefore, if the previous owner has already used the code on his account, then there's not much that I can do. PM me the serial number of your headset so I can check it for you. Let's pick it up from there. I'll be locking this thread now.