i lost my mobile number | Razer Insider

i lost my mobile number

  • 29 June 2022
  • 5 replies
  • 204 views
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how do i change my mobile number in razer gold i lost my old phone that my number attached to it can you help me please
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5 Replies

xCryptik
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Ejsanglay
how do i change my mobile number in razer gold i lost my old phone that my number attached to it can you help me please

Hi @Ejsanglay,
You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.
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i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty
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xCryptik
Hi @Ejsanglay,
You can try any of the following methods:

  • If you have access to an alternative 2-Step Authentication device, you can use it to reset your 2-Step Authentication.
  • If you have your backup codes, you can use them to log-in and reset your 2-Step Authentication or manage your account.
  • If you still have access to your primary and recovery email, you can contact Razer ID Support to get help on recovering your account.


i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty
xCryptik
Rank
Userlevel 7
Badge
Ejsanglay
i dint get my backup codes i have access in my primary email but if you clict the id support it will popup warranty

Hi @Ejsanglay,
Yes. Change the drop down box details as shown below.

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Phung
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