I NEED HELP PLEASE!! please =( | Razer Insider

I NEED HELP PLEASE!! please =(

  • 5 October 2020
  • 2 replies
  • 2 views

Please. I have been trying to Contact Razer Support for a very long time and i am getting absolutley NO help regarding this situation. I am Basically stuck with a Dead Phone. This is the 3rd Time this has Happened With the Exact Same Model Phone (Razer phone 2). At this point...this is ridiculous, Why is it when I get my Razer Phone 2, the Battery on it WON'T Charge Properly. The Phones dies So fast. I downloaded the AMPs App the Check the Power I'm getting. And it is WAAAY Below what i'm supposed to be getting.

Picture:
https://drive.google.com/file/d/1kOdWlwXrR5BL7CzR9bHll-P7D87t_zxB/view?usp=sharing

They Tell me that My Support is No Longer Active...But its been the SAME Problem since i GOT the Phone...this is sooooooooo unfair. What is Wrong With the Type-C Ports on the Phones? Why Won't they Charge Properly? Why Can't I TALK To Someone from razer About this.....this is seriously Frustrating because I NEED My Phone for Work as Well. This has gone on for WAY to long. Can ANYONE Provide some Answers or HELP. PLEASE!

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2 Replies

Userlevel 7
have you tried to call razer support ?

if you are in the US / north america
1 (888) 697-2037

Online Support
https://support.razer.com/warranty-support/
-Mr.Nobody-
have you tried to call razer support ?

if you are in the US / north america
1 (888) 697-2037

Online Support
https://support.razer.com/warranty-support/

Yes, Ive tried this. I dont get any live help.