Intel NUC NUC10i7FNH Thunderbolt3 won't connect with Razer Core X | Razer Insider

Intel NUC NUC10i7FNH Thunderbolt3 won't connect with Razer Core X

  • 5 August 2020
  • 2 replies
  • 47 views

Hello All,

First post in this forum! I have opened a support ticket, but would like to hear from anyone who has had this problem and maybe found a solution.

I can not get my Razer Core X eGPU to connect to by NUC10i7FNH.


Every time I plug it in to the Thunderbolt 3 port, the Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) device driver shuts down with the following error:


This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)


It shows it is running perfectly before the eGPU is plugged in.


The Display adapter device driver throws the following error, due, I am sure, to the failure of the USB Host Controller:


This device cannot find enough free resources that it can use. (Code 12)

If you want to use this device, you will need to disable one of the other devices on this system.


The eGPU enclosure is a Razer Core X and the graphics card is a Sapphire AMD Radeon RX 5700 XT. I have installed the latest certified windows drivers for video card.


It works just fine when I connect it to my 2020 Macbook Air.


I have tried two fresh Windows 10 installations and still get the same errors.

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2 Replies

Userlevel 7
Hi there,
If MacBook Air can recognize it well, means that there’s hardware or software incompatibility issue with the skulls. The code I think I saw some on eGPU enthusiast forum, egpu.io. Head up there maybe someone has similar issue and has the solution, core X is most popular enclosure there, so you can also find similar setting with yours and see if there’s related issues.
Thank you! I'll go check it out!