First, my moutses mb5 stopped working and wouldnt click, and was very sensitive. Then my keyboards multimedia button wouldnt work properly and now my replacement mouses left mouse button is sort of stuck and wont click, its like theres glue holding it down. I dont know what to do and feel like razer wont take my issues seriously and wont help me fix it due to how many issues ive had.
im lost at what to do, can anyone give me advice
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Userlevel 7
- Razer Support
- 7595 replies
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17 May 2022
grubgrubgrub
First, my moutses mb5 stopped working and wouldnt click, and was very sensitive. Then my keyboards multimedia button wouldnt work properly and now my replacement mouses left mouse button is sort of stuck and wont click, its like theres glue holding it down. I dont know what to do and feel like razer wont take my issues seriously and wont help me fix it due to how many issues ive had.
im lost at what to do, can anyone give me advice
The mouse left click button seems worn out and indicates a hardware issue. Regarding the keyboard's multimedia buttons, did you check if the behavior happens while the Razer Synapse 3.0 is closed or disabled? Use a case or compressed air and spray it to the affected buttons. You may also connect the keyboard to another USB port and PC and see if the issue persists. Feel free to send me a PM including your Razer device's serial number should you need additional assistance.
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