Keyboards not recognized by Synpase | Razer Insider

Keyboards not recognized by Synpase

  • 15 January 2023
  • 3 replies
  • 6 views

I've had the problem most people have where their products are not recognized by Synapse and I've tried reinstalling Synapse, unplugging my keyboards, and restarting my PC. I don't know if there's anything I missed but when I checked my devices in settings, it says there is a "Driver error" for my keyboards. I searched up what driver updates there could be and the only result I could find is about a firmware update(which I tried and no success). Is there any fix to this?


3 Replies

same problem here, i have a razer ornata v2 and just bought a razer naga pro, tells driver error and all fixes online don't work
Userlevel 7
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Check this steps, if you haven't tried it yet:

  • Uninstall Synapse
  • Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  • Then restart your PC
  • After reboot install Synapse again (as administrator).
Userlevel 7
Hi MaxLee05 and bitFIREDeepLilac562! Please check if FiszPL's recommendation helped. Otherwise, you can try the suggested steps from this article. Let me know how it went.

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