Kraken 7.1 v2 not recognised is synapse 2.0

Discussion in 'Razer Support' started by jakejedi, May 2, 2019.

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  1. jakejedi

    jakejedi New Member

    I have had my headset for 14+ months with no issue at all, plus the headset still works fine its just the software. recently I have had trouble getting synapse 2.0 to recognised the headset. The last few times I just reinstalled 2.0 and 3.0 and it worked fine after but this time its not having it. I have tried removing all app data from program files and all drivers then restarting my pc, re-installing the software and still nothing, the weird thing is that my black widow chrome v2 is recognised without any issue at all.
     
  2. jakejedi

    jakejedi New Member

    lol I fixed it after 2 days of trying, apparently the mic was disabled in windows.
     
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