Kraken Kitty: disconnecting and reconnecting, no sound | Razer Insider

Kraken Kitty: disconnecting and reconnecting, no sound

  • 9 July 2021
  • 1 reply
  • 19 views

It's been almost a month since I got my headset.

On day two I got them disconnecting and reconnecting, then it has no sound (sometimes it has sound but very rarely). The time it disconnects, my PC gets a big lag. While it doesn't have sound after disconnect and reconnect, in Windows settings it shows as a playing sound. It happens randomly, around 1-3 times per day. Mostly, I need to plug them out and in to make them sound again. Oh, and Synapse doesn't see them every time after reconnecting.

It worked well on other PC, I checked every USB pot. I tried many ways to fix it, but without result: updating all drivers, updating BIOS, reinstalling Windows, reinstalling Synapse, switching off all the energy threads.

I haven't seen anywhere exactly the same problem as I.

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1 Reply

i hate to say it but, it is a manufacturing problem. Razer f*cked us over with this one/