Kraken Pro (2015) Constant Crackling | Razer Insider

Kraken Pro (2015) Constant Crackling

A
Hey all,

Anyone else getting this constant crackling sound out of their headset?

Have a Kraken Pro (2015) that still uses the old Synapse v2 and older surround sound software.

I started to get crackling sounds about over a year ago, but figured out either restart or go into windows sound setting and change the my audio playback from Razer to Realtek and back again would fix this.

Now after one of the recent Windows 10 updates, the crackling is constant. Tried uninstalling and reinstalling the software. Tried to install the newer versions of synapse and 7.1 surround sound, won't even take my activation code for my headset so I don't know if the newer software will work or not.

Now I have to use the headset on the windows drivers and software, which I cannot control the bass or sound features.

Unless there's a fix, for this I will be forced to replace a perfectly good headset, because the software doesn't work.
This topic has been closed for comments

4 Replies

P
yep. same issue, using kraken pro neon. the windows 10 update 2004 caused this problem
A
the same issue, after windows 10 update 2004 ...........
G
same here, really annoying. Does switching to Synapse v.3 resolves this issue?
A
I tried the Synapse 3 and doesn't correct the issue.

I was actually having this crackling issue on/off again over a couple of years. For me I figured out a quick fix when crackling happens, I used to restart my laptop would solve it and then eventually figured out that going into windows sound settings and switching the audio playback driver from Razer to Windows(Realtek) then back to Razer again would fix it.

But not anymore since the newest Windows update.

So they either need to update the Synapse 2 or include the Kraken Pro 2015 and probably other headsets on Synapse 3 and update it to stop the crackling.
CookiesCookie settings