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Kraken Tournament Edition microphone issue

Discussion in 'Razer Support' started by NecrosThePain, Feb 8, 2020.

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  1. NecrosThePain

    NecrosThePain New Member

    Microphone does't work whit any app or videgame
     
  2. G_Leland

    G_Leland Member

    Hey there fellow,
    can you tell me, what connection do you use?
    3.5 mm Jack or USB with sound card?
     
  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting your Razer Kraken TE concern here. When did the issue start? Are you using a laptop or a desktop PC? Have you tested the headset's mic to a different port (3.5mm or USB) on your computer or to a different PC? Please check the Windows privacy settings of your microphone and verify if it has access to your computer apps/programs.
     
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