kraken x usb left headphone makes feedback-like sounds | Razer Insider

kraken x usb left headphone makes feedback-like sounds

  • 17 March 2022
  • 4 replies
  • 2 views
S
i got my razer kraken x headset today and if the microphone is used, the left headphone is creating a feedback/buzz sound. if the microphone is not in use the headset works just fine. im on discord while im playing games so i need to fix this.i tried reinstalling, disabling all enhance effects from windows but i feel stuck and dont know what to do. any kind of help is very welcome 😞
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4 Replies

T
Same question..
Razer.Speedcr0ss
Userlevel 7
SHELLretroTerraCotta213
i got my razer kraken x headset today and if the microphone is used, the left headphone is creating a feedback/buzz sound. if the microphone is not in use the headset works just fine. im on discord while im playing games so i need to fix this.i tried reinstalling, disabling all enhance effects from windows but i feel stuck and dont know what to do. any kind of help is very welcome :slightly_sad:


Does the same behavior happen while the headset is connected to another device (computer, smartphone, or tablet)?
S
Razer.Speedcr0ss
Does the same behavior happen while the headset is connected to another device (computer, smartphone, or tablet)?

i tried with a friends computer and yes it does produce the exact same sound on the left headphone
Razer.Speedcr0ss
Userlevel 7
SHELLretroTerraCotta213
i tried with a friends computer and yes it does produce the exact same sound on the left headphone


Thanks for confirming. The headset has a possible hardware issue. If you've purchased it from the RazerStore or an authorized reseller, please submit a case to our Support Team or send me a PM so I can help you request a warranty claim. Otherwise, contact the place where you purchased the device and ask for a replacement, especially if Razer is not directly shipping in our country. I'll be locking this thread now.
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