I've been using LastPass for years and just got the RP2 last week. Until now I haven't had any major issues, but now I'm having a catastrophic one. Does anyone else use the app on their RP2 with or without issues?
My initial problem was I got the green check that I logged in ok, but got "invalid password" errors any time I tried to access my vault. LastPass tech support was no help, but I got past that by changing my master password. Now my vault loads but the entries have no login info or are ASCII characters. Again tech support has been of no help so far (so much for a premium subscription, they've only suggested things I've already tried). I've tried everything from clearing the app cache to full factory reset, and still the same issue.
Everything loads fine on other devices in the app, and it loads fine on my RP2 via Chrome. This seems to be specific to their app on this phone, so now I'm wondering if it's some sort of incompatibility interfering with the loading/decrypting of the vault. That's why I posed my initial question the way I did. If everyone that's tried it has had issues, I'm seeking out another password manager.
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Userlevel 7
Lastpass functions completely fine for me on my device.
Have you tried to sign up for the beta version in case it's a bug? And if course the usual delete and reinstall?
Have you tried to sign up for the beta version in case it's a bug? And if course the usual delete and reinstall?
Rox598
Lastpass functions completely fine for me on my device.
Have you tried to sign up for the beta version in case it's a bug? And if course the usual delete and reinstall?
I've tried beta, installed an update released last night, reverting and changing master passwords again, reinstalls, clearing app cache and vault cache, cleared app data, phone reboots, and the final phone reset.
Oh, and I also verified my phone through that email, which I then turned off that requirement.
I did download my vault as a CSV file in case this spread to the server side somehow, and I'm about to the point of nuking the whole thing and re-importing that file.
I'm using it with absolutely no problems on Razer phone 2
Still no change for me, and getting any help from tech support has been like pulling teeth. I appreciate the feedback, though.
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