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Hi Razer support team. My razer viper ultimate model no: RC30-030501 is suddenly giving me issues, it keeps connecting and disconnecting. It seems to be an issue with the small dongle, as it works fine with the wired connection. What can I do to solve this issue and if I need to purchase a replacement dongle, where can I buy it? I am located in Canada.  Thank you in advance 

Is it just me or does this happen to anyone using the Razer V3 pro? Whenever I game using the V3 pro controller, it keeps disconnecting mid gameplay, I have tried several methods but it keeps doing the same thing. I use an iPhone 17 pro max and I’m beginning to think the cushion rubbers A are not really holding down the phone firmly as a little vibration will cause the controller connection to disconnect. I don’t play with a case on for fear of device overheating but using the phone case holds the device firmly but if I remove the case and try to play with the rubber cushion then I get the regular disconnections while gaming. does anyone also experience this? Or what else should I do?

I’m needing to change my old number from my account , as I can no longer access it .

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Hey everyone, I’ve been using a Razer Blade 15 (i7, RTX 3060, 16GB RAM) for gaming, and overall it performs really well. But I’ve noticed that after about 30–40 minutes of playing games like Apex Legends or Warzone, the FPS starts dropping and the laptop gets noticeably hot.At the start, everything runs smooth on high settings, but performance dips as the session goes on. I’m wondering if this is thermal throttling or maybe something related to power settings or Razer Synapse profiles. Has anyone else experienced this on Razer laptops? Any tips to keep performance stable during longer sessions?

Hey everyone, I’ve been using a Razer Blade 15 (i7, RTX 3060, 16GB RAM) for gaming, and overall it performs really well. But I’ve noticed that after about 30–40 minutes of playing games like Apex Legends or Warzone, the FPS starts dropping and the laptop gets noticeably hot.At the start, everything runs smooth on high settings, but performance dips as the session goes on. I’m wondering if this is thermal throttling or maybe something related to power settings or Razer Synapse profiles. Has anyone else experienced this on Razer laptops? Any tips to keep performance stable during longer sessions?

My account was suspended unexpectedly. I just tried to top up HKD 100 but couldn’t complete the payment. I attempted all methods to set up TFA (two‑factor authentication) but failed. My account got suspended when I tried to pay. I need urgent help to unsuspend my account and complete the payment. 

use online controller tester, when i press the L3 button, dont have any respond.but the joystick use for moving is perfectly fine.can fix it?

I am writing to express my extreme disappointment with the Razer Kishi Ultra I recently purchased for a significant premium over competitors. Your marketing explicitly highlights this as a "God-Tier" controller designed for the iPad Mini that delivers a "true console experience without compromise."However, after spending hours troubleshooting, I’ve discovered that the flagship feature—Sensa HD Haptics—is completely non-functional on iPadOS. This is not a "console experience"; it is a silent, dead controller that costs twice as much as its competitors.Hiding a "not supported on iOS" disclaimer in a tiny footnote while using the iPad Mini as a primary marketing image is deceptive. I am requesting either a firm timeline for when haptic support will be added to the iOS Nexus app, or a full refund for this "compromised" product.

I’m experiencing some performance inconsistencies with my setup and would like advice from the community.My system sometimes shows minor lag or delayed response during gaming sessions, even though the hardware specifications should handle the workload smoothly.I’ve already tried: Updating drivers Checking background processes Adjusting power settings Restarting the system after updates However, the issue still appears intermittently.Has anyone faced similar performance behavior? I would appreciate suggestions on troubleshooting steps or configuration tweaks that could improve stability.

Hi,First, I want to say that Razer Nexus is the best launcher I’ve found on the Google Play Store. It really makes the Razer Kishi feel like I’m holding a Nintendo Switch, which is awesome.However, there’s one big issue: the “Owned Games” layout. The 1:1 square ratio doesn’t look good in handheld mode. When using the Kishi, the experience feels like a console, but the layout breaks that illusion.Why not use a 2:3 aspect ratio like Steam and other platforms? It would look much more like a real game library and feel more premium.Also, it would be amazing if we could: Customize game covers Upload our own cover art Remove games we don’t want displayed Customization would make the app feel much more personal and console-like.I really love the app, but improving the layout would make it perfect.Thank you! 

If you’re on the lookout for a fun and quirky game that can put a smile on your face and keep you entertained for hours, look no further than Crazy Cattle 3D! This delightfully absurd battle royale game invites you to leap into a chaotic world where sheep showcase their wild side. Picture the scene: fluffy contenders bouncing and tumbling through various whimsical arenas while competing to be the last one standing. Let’s dive into the gameplay, share a few handy tips, and explore why Crazy Cattle 3D is an experience you won’t want to miss!Gameplay OverviewAt its core, Crazy Cattle 3D is all about outsmarting your opponents in a madcap arena filled with traps and surprises. Here’s how to jump right into the action:Drop into the Arena: Each match starts with a group of colorful sheep bouncing into a vibrant arena, each with unique designs and colors that reflect your personality. Grab Power-Ups: Scattered throughout the arena are various power-ups that can give you the edge, whether it’s

I bought this new off ebay, won't pair at all, no sound to signal hard reset, I've tried every solution in the forums and still no connection 

Bought this new on ebay, charge it fully but for some reason it says that the left ear has only 10% of charge which prevents me from updating the device and pairing it to my phone, i have done everything on the forums to try and connect it