I am writing to express my extreme disappointment with the Razer Kishi Ultra I recently purchased for a significant premium over competitors. Your marketing explicitly highlights this as a "God-Tier" controller designed for the iPad Mini that delivers a "true console experience without compromise."
However, after spending hours troubleshooting, I’ve discovered that the flagship feature—Sensa HD Haptics—is completely non-functional on iPadOS. This is not a "console experience"; it is a silent, dead controller that costs twice as much as its competitors.
Hiding a "not supported on iOS" disclaimer in a tiny footnote while using the iPad Mini as a primary marketing image is deceptive. I am requesting either a firm timeline for when haptic support will be added to the iOS Nexus app, or a full refund for this "compromised" product.
