i need to return my headphones Non mi piace perché il suono è un po' in ritardo ed è per questo che voglio restituirli.

Hi andja22, 

Please note that we can only communicate in English language. I used online translation and understood that you want to return your device. By the way,  I removed your receipt that you shared publicly for security purposes and we’re not allowed to save it, so I’m humbly requesting for you to PM me your Razer device’s SN: (Follow steps here: https://mysupport.razer.com/app/answers/detail/a_id/548/~/how-to-find-the-serial%2C-product%2C-or-part-number-on-a-razer-device) and link of your receipt in a PDF format: (Save the shareable files via any online drive account listed here: https://mysupport.razer.com/app/answers/detail/a_id/4011?_ga=2.197232171.544708261.1744067200-1885068520.1744067200&_gl=1*vo487o*_ga_3TRK53PM75*MTc0NDA2NzE5OS4xLjEuMTc0NDA2NzM0My4yNC4wLjA). Kindly change the privacy settings to "anyone has link", so I can view the file/s without asking for permission.

*Thread locked to PM.

can you tell me how to return the headphones because when I go to return it says that my order number does not exist