Leviathan Crackles and makes a Popping sound | Razer Insider
Skip to main content

Leviathan Crackles and makes a Popping sound

  • January 24, 2020
  • 3 replies
  • 412 views
P
My Leviathan just arrived today and it crackles and pops without the optical or aux cable plugged in, just the power supply. It does the same via Bluetooth as well. I tried the power cable from my wife's Leviathan and it has the same crackling and popping issue. I think there is also only sound coming out of the right speaker on the soundbar. I have contacted Razer support via the web form but wanted to see if anyone has any ideas as the Live Chat is unavailable at this time in the EU.
Media not available
Did this topic help you find an answer to your question?
This topic has been closed for replies.

3 Replies

R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • January 25, 2020
Hi there! Are you still having the same issue? Does it only happen when the optical and/or the AUX cable is unplugged?
P
  • Phisix07
  • Author
  • 1 reply
  • January 25, 2020
Razer.RedPanda
Hi there! Are you still having the same issue? Does it only happen when the optical and/or the AUX cable is unplugged?
I've spoken to support earlier today and they have arranged a replacement, the fault seems to be in the soundbar itself. So just to confirm it was crackling/popping with both cables connected or disconnected, just in case anyone else has this issue.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • January 26, 2020
Thanks for the update. Let me know if you need more help.
CookiesCookie settingsAccessibility statement

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings