Lost Phone number with the backup codes, any help please. | Razer Insider

Lost Phone number with the backup codes, any help please.

  • 26 May 2020
  • 1 reply
  • 22 views
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I have just lost my phone and with it inside my back codes. The number is the old one but it is connected to my razer id account. The thing is, I accidentally reloaded in this old account that has my old phone number with it. without the number and the backup codes...... what should i do?
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Razer.Speedcr0ss
Userlevel 7
Ouswell1721
I have just lost my phone and with it inside my back codes. The number is the old one but it is connected to my razer id account. The thing is, I accidentally reloaded in this old account that has my old phone number with it. without the number and the backup codes...... what should i do?


Hey there! Sorry to hear about your lost phone. Are you referring to the 2-step verification of your account? Please click this link and check the steps if you lose your 2-step authentication device. Let me know if it helps.
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