Looked online and found tons of issues on this.... most threads were locked by support. I've tried contacting support with no luck either. So my mouse will randomly just freeze for a few seconds... over and over... I've reinstalled software, I've even tried it on a computer without the software. Both Mac's.... Also tried this on windows computer with and without software, wired and wireless..... I'm out of options... expensive mouse, poor performance. Razer support doesn't seem to be much help. Anyone else know a fix around this, or is the best option to just return it for my money back and go back to my cheap amazon mouse that has 0 issues.