more game integration

Discussion in 'Razer Cortex' started by average_pp, Feb 20, 2021.

  1. average_pp

    average_pp New Member

    one problem I have with razer cortex is that is doesn't detect badlion or lunar client even when I manually add it and launch it I get an error saying that I have to uninstall and reinstall but even then it wont start which is annoying with out a client you cant get fps boosts game customisation and other qol things
    also I would want it to be a supported game in season 6 of squad rewards.
     
    Last edited: Feb 21, 2021
    AdelBTW2.0 likes this.
  2. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    Thank you for taking your time to share your concern with us. We are sorry that Cortex does not detect badlion client and lunar client. I will report your feedback to our appropriate department and will let you know if Cortex supports them in the future.

    Here could you please do us a favor? Could you please provide us with the screenshot that showed Cortex asks you to uninstall and reinstall the badlion and lunar clients? We suspect that this error notification may mislead our users. So, that would be great if you can send us the screenshot.

    We'd especially like to hear your comments, feedback, or any bugs you would encounter.

    Thank you very much!

    Best regards,
    Michelle Chang
    Razer Cortex Team
     
    average_pp and FiszPL like this.
  3. average_pp

    average_pp New Member

  4. average_pp

    average_pp New Member

    i also found that the logo for the client very blured and pixilated upload_2021-2-23_10-57-47.png
     
  5. Michelle-RazerCortex

    Michelle-RazerCortex Active Member Staff Member

    Hey there!

    Thank you very much for providing us with the screenshot.

    After investigation, our engineering team confirmed that this pop-up window that asks you to reinstall the Badlion client is not started from Razer Cortex. Possibly, it is from a third-party software app on your PC.

    Also, we are sorry that Cortex will not support the Badlion client and Lunar client in the future.

    About the client logo, thank you very much for reporting it to us. Our engineering team will try its best to optimize the logos in MY LIBRARY.

    Thank you for your patience.

    We'd especially love to hear your feedback, comments, or any bugs you encountered.

    Stay safe and have a great day.

    Best regards,
    Michelle Chang
    Razer Cortex Team
     
    average_pp likes this.
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