More than one Kiyo Camera with Synapse

Discussion in 'Razer Support' started by jessfalco, Mar 30, 2021.

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  1. jessfalco

    jessfalco New Member

    I have two Kiyo cameras I like very much, but I can't figure out how to switch between the two in the Synapse application. I want to configure my 'front' camera, but Synapse seems to just choose which it wants to use, and randomly selects my 'back' camera. Both cameras work fine and I actively use both for my SLOBS software, ManyCam software and Zoom meetings.

    Can someone help? Thanks.
     
    jessfalco, Mar 30, 2021
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  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for initiating this thread. Please be aware that the Razer Synapse 3.0's algorithm is designed to detect one PID_VID or USB ID only. This is why it cannot show/control two devices with the same model. I suggest sending our devs a message by using the Razer Synapse 3.0's feedback section located on the main screen or by clicking the avatar at the top-right corner of the app. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
     
    Razer.Speedcr0ss, Apr 8, 2021
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    FiszPL likes this.
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