I did try everything the peopel told me and nothing worked. I don't know what more is needed to be done. OBS and synapse don't get the focus of the camera fixed. I already did the latest fimware update. It is also getting unnormal temperatures as soon as I plug it in (also when it is not in use).
I need help with this, i see a lot of people have this problem but they always got cantac from somebody from suport so i hope someone in suport system could help me.
This topic has been closed for comments
Stink03
I did try everything the peopel told me and nothing worked. I don't know what more is needed to be done. OBS and synapse don't get the focus of the camera fixed. I already did the latest fimware update. It is also getting unnormal temperatures as soon as I plug it in (also when it is not in use).
I need help with this, i see a lot of people have this problem but they always got cantac from somebody from suport so i hope someone in suport system could help me.
Hi there! Thanks for creating this thread. Does the issue happen with OBS only? Have you tried reinstalling Razer Synapse 3.0 and ensure to Have you contacted our Support Team via email? If you haven't, please submit a case to our Support Team or send me a PM together with your device's serial number.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.