My Razer Nari Essential isn't working in the right ear. | Razer Insider

My Razer Nari Essential isn't working in the right ear.

  • 21 June 2020
  • 3 replies
  • 234 views

I've narrowed it down to be a hardware issue because it only beeps in one ear when turned on, and a software reset didn't help. Its a real shame too, because I've had a similar issue with like three other wired devices, so I caved and bought a wireless headset. Maybe I only bought the lower-priced model, but I bought them so that I would have functional headphones, and I really don't care about RGB or whatever. The worst part is that these have barely outlived my previous pair of knock-off wired headphones (they were a Razer look alike), so to see that the real ones died in half a year sucks.
With the status of everything right now, I can't get any direct tech support, and my only real option might be to tear them open and try and fix them myself, thus voiding the manufacturers one year warranty. I figured I would post this here first, and if I get a response within the next few days, then I won't. In the meantime, I guess I'll use the cheap earbuds that came with my Samsung phone.

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3 Replies

Userlevel 7
There are things like the wireless calibration tool or maybe even a firmware update that could fix this. Please PM me the serial number of your headset so I can validate the model and give you the right tools before you tear the headset apart.
Razer.Caziel
There are things like the wireless calibration tool or maybe even a firmware update that could fix this. Please PM me the serial number of your headset so I can validate the model and give you the right tools before you tear the headset apart.

I'm having the same problem. Please provide me an email address I can pm my serial number as well.
Userlevel 7
aeroCoolBlack749
I'm having the same problem. Please provide me an email address I can pm my serial number as well.

I'm not exactly allowed to share my email, but you can click on my name and hit Start a Conversation to send a PM.