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My Razer Pro Click suddenly won't work

Discussion in 'Razer Support' started by AcesSoon, Mar 2, 2021.

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AcesSoon New Member

As title,the mouse won't drop or anything ,last night was working like normal.Next day,it won't light up
as video show,i tested my usb port was working,only the mouse issue.How i should do.

https://drive.google.com/file/d/1Swh-PMUYekRqkOXCNCSipDDgVWrwrfPT/view?usp=sharing

Last edited: Mar 2, 2021

AcesSoon, Mar 2, 2021

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Razer.Caziel I am the Lightbringer Staff Member Insider Mod Official Support

Does the mouse at least appear on the Device Manager on wired mode, and do you get the same results on wireless and BT mode? In any case, please send me the serial number, so I can verify the warranty status and look into possible firmware solutions.

*Thread locked to curb the conversation to PMs.

Razer.Caziel, Mar 2, 2021

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