My ROG laptop doesn't recognize my Kraken X mic | Razer Insider

My ROG laptop doesn't recognize my Kraken X mic

  • 11 September 2020
  • 1 reply
  • 321 views

I can't seem to find any details about this online.

Basically I plug my headset in to the only aux input on the laptop, so I don't need the splitter, but I sill tried through that and nothing happened.

I get sound through my headset but my mic is still the built in mic and there are no options to switch to.

What am I missing here? I use this headset on my iMac and it works perfectly fine there.

Thanks in advance

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1 Reply

Userlevel 7
Do you mind sharing screenshots of how the headset appears on the Device Manager? For now, I highly recommend that you reinstall the audio drivers on your laptop. If the headset works on another platform, then we're highly likely dealing with either a port or a driver issue.