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Naga trinity


So my razer Naga Trinity started with the double clicking issue they are apparently notorious for. after 3 days of troubleshooting via email and even sending a video of the issue as requested. Razer support has gone silent. Luckily my room mate had a corsair mouse laying around i could borrow until razer help. I am super disappointed. i have the razer huntsmen elite, and the Nari ultimate. Razer can you explain why support just stopped?
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