Nari disconecting | Razer Insider

Nari disconecting

  • 12 February 2020
  • 1 reply
  • 1 view
D
My razer nari disconnects about 1-2 times per hour during gameplay may need help not sure if dongle is going out or if me headset needs firmware ui update any assistance would be helpful also I noticed that if I try to use the passthrough for dongle on my blackwidow synapse sees the headset but it does not transmit sound
This topic has been closed for comments

1 Reply

Razer.Speedcr0ss
Userlevel 7
Hey there! Thanks for posting your Razer Nari's concern on our Support board. When did the issue start? Have you tried connecting the dongle to a different USB port computer? Ensure to connect the dongle directly on your PC's USB port and check if the issue persists. Please send me a PM together with your keyboard's serial number and Razer Synapse version. Let's continue from there.
CookiesCookie settings