Nari Disconnecting and Reconnecting | Razer Insider

Nari Disconnecting and Reconnecting

  • 23 November 2020
  • 19 replies
  • 96 views
G
[indent]Hi,
I've had my Nari for a few months now and it been beeping constantly. Disconnecting and reconnecting during game play.
I've tried moving the dongle to the front of my PC. Downloading and trying the dongle pairing app. Plugging the headset into a wall charger USB. Plugging the headset into the computer USB. ANd any other forum and suggestions mentioned here.
Does anyone have a fix? I've searched online and can't find anyone who's been able to fix this.
Thinking about switching to Corsair or Logitech, have never had problems like this with them.
[/indent]
This topic has been closed for comments

19 Replies

D
The same thing is happening to me now. Are you getting a quiet beeping noise in one ear?
C
I have the same problem with my Nari Essential. Supper annoying and does not seem to have any rhyme or reason to it. Seems like it is getting worse for me.
P
cwalter24
I have the same problem with my Nari Essential. Supper annoying and does not seem to have any rhyme or reason to it. Seems like it is getting worse for me.

Same here
U
I'm currently having the same issues with Razor Kitty. tried resetting all apps and reinstalling the device, won't change.
M
Same, must change usb ports after a while or remove hardware under settings. Is there any solution to this?

I have the wireless Nari headset and it is awful.
B
Was really excited to use this and set it up and half was in synapse it beeps twice and my audio cuts out. Not only my audio but then my other razer products are blinking.

While i was typing this it disconnected 6 times. 🙂
K
BitterLimefastcafe307
Was really excited to use this and set it up and half was in synapse it beeps twice and my audio cuts out. Not only my audio but then my other razer products are blinking.

While i was typing this it disconnected 6 times. :)

I have the same issue, it's driving me nuts.
M
I have he same disconnect reconnect, changing profile, turning THX on off randomly iaauw. This synapse is a disaster, the headset works like a charm without it, but then you can't use 90% of the services it comes with.
Razer "technical" support knowledge ends at "have you tried turning off and on? Try reinstll"

Razer: Can you just simply develop a working app, and stop synapse to try being so smart and ruin all gaming experience?

Grrrr 😣
O
Same problem here....very annoying.
S
I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. Is taped to my wall practically. No issues ever since I done this.
M
Shadow8697
I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. Is taped to my wall practically. No issues ever since I done this.

HOLY**** I just used my USB extension cable and taped to the wall faaaar away from any other USB devices and it stopped disconnecting....This is fkin ridiculous. They provide a tiny dingle which apparently interfere the USB devices which BTW have no radio/bluetooth so i am not sure why they are interfere with the Razer dongle??

Edit: Thank you for the suggestion, i would have never thought about this!
J
Shadow8697
I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. Is taped to my wall practically. No issues ever since I done this.


would we plug in the wireless part? or the charging port? Im trying to get one right now and this would rely help
M
JADEVividVioletfirst308
would we plug in the wireless part? or the charging port? Im trying to get one right now and this would rely help

Wireless part (called dongle) needs to be far from other devices and usb-s
E
uselessfame
I'm currently having the same issues with Razor Kitty. tried resetting all apps and reinstalling the device, won't change.

I have the same issue with my razer kitty. Works fine without synapse but otherwise disconnects everything
J
Markmanus
Wireless part (called dongle) needs to be far from other devices and usb-s

So buy an extension and plug the USB there? does it matter what extension it is?
https://www.amazon.ca/gp/product/B00P0ES0VC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF
Would this one work?
directbyteCornsilk783
JADEVividVioletfirst308
So buy an extension and plug the USB there? does it matter what extension it is?
https://www.amazon.ca/gp/product/B00P0ES0VC/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF
Would this one work?


i acutally had bought this https://www.ebay.com/itm/284154590898?hash=item4228eef6b2:g:5AoAAOSw6hhgCEPi in hopes of getting better range (oml the range on the nari essentials is abyssmal vs my 6+ year old turtle beach px3) . as a test i took the advice of getting it as far away as possible from the pc and other usb ports. so far it seems to have helped a bit. before reading this i had about 3 disconnects just finding this topic, i saw this and attached my cable extender above and since then its not disconnected (knock on wood)
S
Shadow8697
I have solved this its so stupid I have a Razer Nari Ultimate which connected and disconnected its due to interference of usb devices in both the rear and front ports. I got a 2 meter USB 3 extension used one of my usb 3.1 port with this cable and had the dongle connected to it away from my other usb devices and pc tower. Is taped to my wall practically. No issues ever since I done this.

FFS I spent 200$ on this headset and I need a stupid usb extension to get it to not disconnect. it works but it shouldn't have to come to this kind of nonsense. maybe there is a more stable usb dongle available to buy? I know there is a replacement you can purchase through the razer online shop.
S
I have the same issue, but it some times destroys my audio driver when I play TF2 and crashes the game.

I have the Nari Essential.
Razer.Speedcr0ss
Userlevel 7
Shoto_Fighter
I have the same issue, but it some times destroys my audio driver when I play TF2 and crashes the game.

I have the Nari Essential.


Try updating its firmware by clicking this link. Feel free to send me a PM should you need additional assistance. I'll be locking this thread to divert our conversation privately.
CookiesCookie settings