Need help with my Razer Ouroboros | Razer Insider

Need help with my Razer Ouroboros

  • 28 April 2020
  • 6 replies
  • 11 views
P
I need help with my Razer Ouroboros.
I loss my wireless unit, so i can use wired only.
The problem come now, when i unplug it from my Laptop, the mouse lighting is bright, but when i plug it, the mouse is not detected by my Laptop.
I try it in 4 different Laptop too, the result is same

any one can help me?
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6 Replies

FiszPL
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Not detected? When you plug or unplug your mouse from computer, you don't hear the connect/disconnect sound?
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I dont hear anything about plugin/out sound.
I set my touchpad if mouse detected, butbut its not disabled and keep working.
Test with other mouse, and it work
FiszPL
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Userlevel 7
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pulseOrangeRedJASPER698
I dont hear anything about plugin/out sound.
I set my touchpad if mouse detected, butbut its not disabled and keep working.
Test with other mouse, and it work

If you plug for eg. smartphone to the ouroboros cable - it will works (charge etc)?
P
I try to plug to smartphone charger, but it doesnt work too.
I dont have smartphone eith same usb type with Ouroboros cable, so i cant try the cable
FiszPL
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Userlevel 7
Badge +1
pulseOrangeRedJASPER698
I try to plug to smartphone charger, but it doesnt work too.
I dont have smartphone eith same usb type with Ouroboros cable, so i cant try the cable

Try another cable if possible, it's the cheapest thing to replace, and it's the most vulnerable to damage. Connecting to charger won't test anything if cable is broken.
P
Thanks for help, i try to replace cable first
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