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Need help with Razer devices

Discussion in 'Razer Support' started by albert0957, Apr 27, 2020.

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  1. albert0957

    albert0957 New Member

    Hello guys, I have been using Razer Synapse 2.0 (legacy) since forever. I have been using Razer Blackwidow Chroma and Razer Naga Hex v2. However, when I bought a Razer Kraken X, I was forced to download Razer Synapse 3.0 to enable the surround sound option and also turn off lighting. Upon installing Synapse 3, all other devices were transferred to Synapse 3.0.

    My problem is, Synapse 3.0 macro seems to be very slow compared to legacy so I want to know how I can make my Blackwidow and Naga hex be recognized by Synapse 2.0 (legacy) again? I just want my headset (Kraken X) to be the only device that is recognized by Synapse 3.

    I hope that explains my problem and hopefully someone will be able to help. Thank you in advance.

    * I tried uninstalling Synapse 3.0 and my keyboard and mouse appeared on Synapse 2.0 again. However, my problem right now is that my headset's light is always turned on. I would like for the lights to be turned off but I can't do anything without Synapse 3.0 installed. Help please.
    Glasscat likes this.
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