New Razer 15 Issues

Discussion in 'Razer Support' started by LAlexKHK, Jul 1, 2021.

  1. LAlexKHK

    LAlexKHK New Member

    Hi,

    I purchased the new Razer 15 yesterday, seems a problem with the Razer SDK Server

    Faulting application name: RzSDKServer.exe, version: 1.8.0.104, time stamp: 0x6088c5d7
    Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
    Exception code: 0xc0000409

    - System
    -
    Provider
    [ Name] Application Error
    - EventID 1000
    [ Qualifiers] 0
    Version 0
    Level 2
    Task 100
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2021-07-01T13:44:26.0476756Z
    EventRecordID 3473
    Correlation
    -
    Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel Application
    Computer LAPTOP-S0E8PT4A
    Security
    -
    EventData
    RzSDKServer.exe
    1.8.0.104
    6088c5d7
    ucrtbase.dll
    10.0.19041.789
    82dc99a2
    c0000409
    0009eddb
    2f48
    01d76e7f34f639f8
    C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
    C:\Windows\System32\ucrtbase.dll
    176efd0e-199a-445c-a32a-c169f7c92d27
     
  2. LAlexKHK

    LAlexKHK New Member

    Right before this error, i get another error

    A fatal error occurred when attempting to access the TLS server credential private key. The error code returned from the cryptographic module is 0x8009030D. The internal error state is 10001.

    Not sure if the two are linked, this is a brand new machine
     
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