New Razer 15 Issues | Razer Insider

New Razer 15 Issues

  • 1 July 2021
  • 1 reply
  • 13 views

Hi,

I purchased the new Razer 15 yesterday, seems a problem with the Razer SDK Server

Faulting application name: RzSDKServer.exe, version: 1.8.0.104, time stamp: 0x6088c5d7
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x82dc99a2
Exception code: 0xc0000409

- System
-
Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Version 0
Level 2
Task 100
Opcode 0
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2021-07-01T13:44:26.0476756Z
EventRecordID 3473
Correlation
-
Execution
[ ProcessID] 0
[ ThreadID] 0
Channel Application
Computer LAPTOP-S0E8PT4A
Security
-
EventData
RzSDKServer.exe
1.8.0.104
6088c5d7
ucrtbase.dll
10.0.19041.789
82dc99a2
c0000409
0009eddb
2f48
01d76e7f34f639f8
C:\\Program Files (x86)\\Razer Chroma SDK\\bin\\RzSDKServer.exe
C:\\Windows\\System32\\ucrtbase.dll
176efd0e-199a-445c-a32a-c169f7c92d27

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1 Reply

Right before this error, i get another error

A fatal error occurred when attempting to access the TLS server credential private key. The error code returned from the cryptographic module is 0x8009030D. The internal error state is 10001.

Not sure if the two are linked, this is a brand new machine