"No battery is detected" - Razer Blade Pro - Windows 10 | Razer Insider

"No battery is detected" - Razer Blade Pro - Windows 10

  • 25 March 2019
  • 1 reply
  • 5 views
X
Dear Razer Support team,

as of late I am receiving messages related to the battery - either it is not detected or it doesn't charge. I have the system up to date, have uninstalled the MS ACPI driver and reinstalled it, etcpp. Nothing seems to be able to fix the issue at the moment.

Is this a known issue? And what would resolve this by any chance? Again, it only started displaying recently, so I am not sure what might have caused this.

Thanks in advance for your time and help.

Cheers,
Alexis
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R
Hi there, @xHarlekin! Can you send us the serial number of your Razer Blade Pro through PM? Also, don't forget to add the link of this thread. Let's continue from there and see what I can do on this matter.
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