No response

Discussion in 'Razer Support' started by Kingdendow, Jul 9, 2020.

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  1. Kingdendow

    Kingdendow New Member

    I have an RMA for a mouse that is being replaced. Razer has received my mouse and said they would ship mine out in 3 days. Thats was on 6/22/2020. I have emailed for status but no response, I cannot get through on the phone. Thats 12 business days not counting 7/3 as a possible holiday. If its going to be another week, if there us a issue. I can understand but the lack if communication is frustrating.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Sorry for the inconvenience. Please send me a PM together with your email address or case number so I can check its updates. Let's continue from there.
     
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