Not earning 50 - 100 zsilver on daily RAZER Cortex

Discussion in 'Razer Gold & Silver' started by Sye_The-Vie, Aug 25, 2019.

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  1. Sye_The-Vie

    Sye_The-Vie Active Member

    Is anyone else having this issue?

    I have reinstalled all razer applications on my pc, and I'm still not earning my daily zsilvers
     
    Thorj, ZLGNF, FBro56 and 2 others like this.
  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member

    Try to make sure that cortex recognizes the games you are launching. If it doesnt recognize the game then you might need to end all Razer processes in task manager and launch again. Or maybe submit a feedback log and the support team will get back to you.

    Edit: Paid to Play PC isnt working for me either today, mobile still works although the 25 silver 3rd day bonus wasnt given out correctly, only received 10 instead.
     
    Last edited: Aug 25, 2019
    DRIFT_IT, Thorj, ZLGNF and 2 others like this.
  3. Sye_The-Vie

    Sye_The-Vie Active Member

    So then it could be a global technical issue. PC side of paid to play
     
  4. before yesterday, everything was working fine to me. but yeah since then I can't earn any point from pc cortex as well
     
    0V3R_K1LL likes this.
  5. Sye_The-Vie

    Sye_The-Vie Active Member

    RAZER support if you are reading this, please investigate!!!!
    I think this week is CS:GO
     
  6. Sye_The-Vie

    Sye_The-Vie Active Member

  7. Sliproach

    Sliproach Member

    Having the same issue have had one reply to the ticket i opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case.
     
    FBro56 and PhrostByt like this.
  8. PhrostByt

    PhrostByt Active Member

  9. Sliproach

    Sliproach Member

    Anyone tried borderlands 2? I don't own the game myself. @PhrostByt pretty sure you said you had in the other thread.I'm just trying to gather more information for reply on the support ticket.
     
  10. PhrostByt

    PhrostByt Active Member

    neither csgo nor bl2 works.. what a mess
     
    Sliproach likes this.
  11. Sliproach

    Sliproach Member

    Thought as much just needed the confirmation before i replied to the response i received.
     
  12. ckdo1974

    ckdo1974 New Member

    Neither of the two working for me, either.

    Edit: Says I'd now be earning Silver, but I'm not.
     
    Last edited: Aug 26, 2019
    Sliproach likes this.
  13. Sye_The-Vie

    Sye_The-Vie Active Member

    Good news everyone, I think RAZER fixed the issue

    Check your RAZER transactions
     

    Attached Files:

    Sliproach likes this.
  14. Sye_The-Vie

    Sye_The-Vie Active Member

    Oh let the answer be heard to thousands!!
     
    Maximusisback and Sliproach like this.
  15. Sye_The-Vie

    Sye_The-Vie Active Member

    Is this thing still ongoing?
     
  16. Sliproach

    Sliproach Member

    Seems to be sorted even tho my anti virus says apex is a virus XD
     
  17. Sye_The-Vie

    Sye_The-Vie Active Member

    DRIFT_IT likes this.
  18. Sliproach

    Sliproach Member

    yp that's exactly it just un quarantined it and worked fine just have to tell it to ignore the exe every time i launch the game.
     
    Sye_The-Vie likes this.
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