Not earning 50 - 100 zsilver on daily RAZER Cortex | Razer Insider
Skip to main content

Not earning 50 - 100 zsilver on daily RAZER Cortex


Sye_The-Vie
Vanguard
Is anyone else having this issue? I have reinstalled all razer applications on my pc, and I'm still not earning my daily zsilvers
Did this topic help you find an answer to your question?
This topic has been closed for replies.

17 Replies

0V3R_K1LL
Vanguard
  • Vanguard
  • 478 replies
  • August 26, 2019
Try to make sure that cortex recognizes the games you are launching. If it doesnt recognize the game then you might need to end all Razer processes in task manager and launch again. Or maybe submit a feedback log and the support team will get back to you. Edit: Paid to Play PC isnt working for me either today, mobile still works although the 25 silver 3rd day bonus wasnt given out correctly, only received 10 instead.

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 26, 2019
So then it could be a global technical issue. PC side of paid to play

before yesterday, everything was working fine to me. but yeah since then I can't earn any point from pc cortex as well

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 26, 2019
RAZER support if you are reading this, please investigate!!!! I think this week is CS:GO

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 26, 2019
Created a new link for the support to investigate /paid-to-play-on-razer-cortex-is-not-earning-zsilver.51422/

Sliproach
  • Insider
  • 119 replies
  • August 26, 2019
Having the same issue have had one reply to the ticket i opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case.

PhrostByt
  • Insider
  • 72 replies
  • August 26, 2019

Sliproach
  • Insider
  • 119 replies
  • August 26, 2019
Anyone tried borderlands 2? I don't own the game myself. @PhrostByt pretty sure you said you had in the other thread.I'm just trying to gather more information for reply on the support ticket.

PhrostByt
  • Insider
  • 72 replies
  • August 26, 2019
neither csgo nor bl2 works.. what a mess

Sliproach
  • Insider
  • 119 replies
  • August 27, 2019
PhrostByt
neither csgo nor bl2 works.. what a mess
Thought as much just needed the confirmation before i replied to the response i received.

  • 9 replies
  • August 27, 2019
Neither of the two working for me, either. Edit: Says I'd now be earning Silver, but I'm not.

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 27, 2019
Good news everyone, I think RAZER fixed the issue Check your RAZER transactions

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 27, 2019
Oh let the answer be heard to thousands!!

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 28, 2019
Is this thing still ongoing?

Sliproach
  • Insider
  • 119 replies
  • August 28, 2019
Sye_The-Vie
Is this thing still ongoing?
Seems to be sorted even tho my anti virus says apex is a virus XD

Sye_The-Vie
Vanguard
  • Author
  • VANGUARD
  • 1943 replies
  • August 28, 2019
Sliproach
Seems to be sorted even tho my anti virus says apex is a virus XD
Is it the exe file that the anti-virus program detects as a virus? Similar thing went down with the Metal Slug game, as per attached Steam discussion https://steamcommunity.com/app/366250/discussions/0/358415738214555766/

Sliproach
  • Insider
  • 119 replies
  • August 28, 2019
yp that's exactly it just un quarantined it and worked fine just have to tell it to ignore the exe every time i launch the game.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings