Not earning 50 - 100 zsilver on daily RAZER Cortex

Is anyone else having this issue?

I have reinstalled all razer applications on my pc, and I'm still not earning my daily zsilvers

 

Try to make sure that cortex recognizes the games you are launching. If it doesnt recognize the game then you might need to end all Razer processes in task manager and launch again. Or maybe submit a feedback log and the support team will get back to you.

Edit: Paid to Play PC isnt working for me either today, mobile still works although the 25 silver 3rd day bonus wasnt given out correctly, only received 10 instead.

 

So then it could be a global technical issue. PC side of paid to play

 

before yesterday, everything was working fine to me. but yeah since then I can't earn any point from pc cortex as well

 

RAZER support if you are reading this, please investigate!!!!
I think this week is CS:GO

 

Created a new link for the support to investigate

https://insider.razer.com/index.php...on-razer-cortex-is-not-earning-zsilver.51422/

 

Having the same issue have had one reply to the ticket i opened on the issue but none of the solutions provided have worked yet. Will keep you posted on any progress made but it will probably just start working again in the next day or so normally the case.

 

same here
https://insider.razer.com/index.php...ft-still-not-working.49620/page-2#post-499843

 

Anyone tried borderlands 2? I don't own the game myself. @PhrostByt pretty sure you said you had in the other thread.I'm just trying to gather more information for reply on the support ticket.

 

neither csgo nor bl2 works.. what a mess

 

Thought as much just needed the confirmation before i replied to the response i received.

 

Neither of the two working for me, either.

Edit: Says I'd now be earning Silver, but I'm not.

 

Good news everyone, I think RAZER fixed the issue

Check your RAZER transactions

 

Oh let the answer be heard to thousands!!

 

Is this thing still ongoing?

 

Seems to be sorted even tho my anti virus says apex is a virus XD

 

Is it the exe file that the anti-virus program detects as a virus?

Similar thing went down with the Metal Slug game, as per attached Steam discussion

https://steamcommunity.com/app/366250/discussions/0/358415738214555766/

 

yp that's exactly it just un quarantined it and worked fine just have to tell it to ignore the exe every time i launch the game.