I've got a weird one. I've got a brand new Razer Blade 15 with Oled, and 2 TB SSD, and 64 GB RAM. The first thing I did was replace the SSD and the RAM. Then I installed windows, all the drivers from Razer, and upgraded to windows pro. I started to notice issues in professional software, that the nVidia GPU isn't recoginized and it only uses the integrated Intel 630 graphics. One thing also, the nVidia Control Panel doesn't even install, no matter if I use the installer from Razer, or nVidia. Under Device Manager, it shows that the RTX 2080 driver is installed correctly and working. However, I'm not taking advantage of it, no matter what I do. Any idea how to get the computer to recognize the hardware, install the control panel and be used in After Effects, Touch Designer, Maya, etc. Is this a function of the OLED screen? I've done uninstalls of all nVidia and reinstalled using both drivers from the nVidia site and also the one from Razer. I haven't found the solution. Help would be appreciated greatly.
Slaymetender
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The Nvidia control panel is available now via the Windows Store. I had the same issue and get it.
I install that from winows and it tells me, "NVIDIA Driver is not installed on your system. To Use NVIDIA Control Panel, Install the latest NVIDIA Driver."
As said, I've got the driver installed already, lost where to go.
Slaymetender
As said, I've got the driver installed already, lost where to go.
Slaymetender
btw, I brought this up with razer support in chat, and they went through one troubleshooting step, then recommending wiping the system and reinstalling windows. wtf?
I'm pretty much going to do a factory reset this morning as i've lost patience waiting for support to come back on my escalated issue.
Can't use the Razer Blade with a Core X without having to reintstall the drivers every time. Case was escalated on Friday and i've heard nothing since
No gaming mode on the Synapse 3 Performance Tab despute a full uninstall and reinstall of all the synapse
Fans often running at full speed and have to quit synapse and turn it back on to slow them down
Plethora of Windows errors
Very frustrated especially after all the money we've spent.
Can't use the Razer Blade with a Core X without having to reintstall the drivers every time. Case was escalated on Friday and i've heard nothing since
No gaming mode on the Synapse 3 Performance Tab despute a full uninstall and reinstall of all the synapse
Fans often running at full speed and have to quit synapse and turn it back on to slow them down
Plethora of Windows errors
Very frustrated especially after all the money we've spent.
Userlevel 6
Hello guys! I'd like to take a look at your cases. Can you send over the case number over to me through PM so I can check? I'll pick it up from there.
Razer.RedPanda
Hello guys! I'd like to take a look at your cases. Can you send over the case number over to me through PM so I can check? I'll pick it up from there.
Sorry I’ve been in a weekend training course (using a different computer, since this) but I’ll get you that case number in the morning. I’m doing the reinstall thing now, btw.
Userlevel 6
Slaymetender
Sorry I’ve been in a weekend training course (using a different computer, since this) but I’ll get you that case number in the morning. I’m doing the reinstall thing now, btw.
Thanks for the reply. I'll be waiting for your PM. Let me know how the reinstall goes as well.
Razer.RedPanda
Thanks for the reply. I'll be waiting for your PM. Let me know how the reinstall goes as well.
The reinstall went fine although took forever and this is only windows, windows updates and the razer and Nvidia drivers. I can say that the Nvidia control panel Is installed and running now. So the solution of wiping the drive and starting over works but wow is it extreme. Now to optimize. Is there a way of disabling integrated graphics entirely?
Slaymetender
Userlevel 7
- I am the Lightbringer
- 4793 replies
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25 June 2019
Slaymetender
The reinstall went fine although took forever and this is only windows, windows updates and the razer and Nvidia drivers. I can say that the Nvidia control panel Is installed and running now. So the solution of wiping the drive and starting over works but wow is it extreme. Now to optimize. Is there a way of disabling integrated graphics entirely?
Slaymetender
Yes, clean installing Windows is definitely on the extreme end but there isn't much that we can offer if we don't know what previously transpired with your Support Tickets. Anyways, you can disable the iGPU via Device Manager under Display Adapters. Do note that this will affect the battery life of your laptop.
P.S. Please continue with your convos with @Razer.RedPanda if you already have one.
edit: replaced iGPU disable in BIOS to iGPU disable in Device Manager
Hmm are you sure that option exists on the blade bios? I don't think it does.
On a related note, it does look like all my apps can be set to use Nvidia gpu using the Nvidia control panel, so I think I'm good!
Slaymetender
On a related note, it does look like all my apps can be set to use Nvidia gpu using the Nvidia control panel, so I think I'm good!
Slaymetender
Userlevel 7
- I am the Lightbringer
- 4793 replies
-
26 June 2019
Slaymetender
Hmm are you sure that option exists on the blade bios? I don't think it does.
On a related note, it does look like all my apps can be set to use Nvidia gpu using the Nvidia control panel, so I think I'm good!
Slaymetender
You're actually right. I might have been using an engineering sample for too long :stuck_out_tongue_winking_eye_:
Btw, I encourage this option to be put back in the bios. In class today, we showed out a Lenovo P1 could outperform the razer blade 15 with an rtx 2080 simply by disabling the integrated graphics.
The teacher uses razer, and I use razer and we were both bummed that we didn't have that option in the bios.
Slaymetender
The teacher uses razer, and I use razer and we were both bummed that we didn't have that option in the bios.
Slaymetender
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