Overcharged for repairs and have been waiting 19days for a refund | Razer Insider

Overcharged for repairs and have been waiting 19days for a refund

  • 19 May 2019
  • 1 reply
  • 2 views
W
Just making this post to hopeful bring some attention to the fact my refund has not been processed. I was overcharged for a repair (the repair was an issue within itself) after questioning the price I was told I could expect a refund within 3-5days, and that was 19days ago. Is this common practice? I understand it takes time but surely not 3 weeks.
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1 Reply

R
Userlevel 6
Hi there! I'd like to take a look. Please PM me the case number and the link to this thread. I'll pick it up from there.
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