Please Help With My Keyboard!!

Discussion in 'Razer Support' started by VerneThiccc, Jul 12, 2019.

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  1. VerneThiccc

    VerneThiccc New Member

    So I have a Razer Blackwidow Chroma that has worked great up until yesterday. I went to go turn on my pc and the keyboard lit up with the spectrum wave as normal. The only problem is that whenever I try to type on it, the whole keyboard goes black and only the keys I press light up green and fade away in about 2 seconds. Also it is not registering the keys when I press them, so right now Im stuck using this crunchy HP keyboard. Please HELP
     
    VerneThiccc, Jul 12, 2019
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    That's tough. Does your PC at least detect the keyboard? If so, please put up a screenshot of how it appears in the Device Manager. After that, I recommend that you uninstall Synapse along with the current mouse drivers then run Windows Update.
     
    Razer.Caziel, Jul 12, 2019
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