Please Help With My Keyboard!! | Razer Insider

Please Help With My Keyboard!!

  • 12 July 2019
  • 1 reply
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So I have a Razer Blackwidow Chroma that has worked great up until yesterday. I went to go turn on my pc and the keyboard lit up with the spectrum wave as normal. The only problem is that whenever I try to type on it, the whole keyboard goes black and only the keys I press light up green and fade away in about 2 seconds. Also it is not registering the keys when I press them, so right now Im stuck using this crunchy HP keyboard. Please HELP

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Userlevel 7
That's tough. Does your PC at least detect the keyboard? If so, please put up a screenshot of how it appears in the Device Manager. After that, I recommend that you uninstall Synapse along with the current mouse drivers then run Windows Update.