Pls help | Razer Insider

Pls help

  • 19 February 2019
  • 5 replies
  • 194 views
A
Why can't I see my mouse on Razer synapse 3. I already registered it and it is compatible with razer chroma.
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5 Replies

Jenjar
Rank
Userlevel 7
What model of mouse do you have? Some mice are supported by Synapse 3, but if it is an older model it is likely a synapse 2 product.
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A
I have razer Basilisk.
R
Userlevel 6
AdrianPL
Why can't I see my mouse on Razer synapse 3. I already registered it and it is compatible with razer chroma.

Hello! Is it being recognized properly by your PC? What is it recognized as?
A
It isn't even recognized.
R
Userlevel 6
Thanks for the reply. Got that. Please send over the serial number through a PM. Include the link to this thread as well.
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