Problems experienced with the Razer phone 2

Discussion in 'Razer Support' started by freshTealDeernexus225, Aug 11, 2019.

  1. I own a Razer phone 2. I've had my phone for about 6 months now. When I first got the phone, it was the best phone I had ever purchased, I loved every single part of it. But now after having it a while I'm ready to swap to a different phone... Within the first 3 months of owning it the fingerprint scanner stopped working. Shortly after the camera started acting up (showing weird discoloration before the photos are taken). And now nearing the 7 month mark apps will stop working, and the phone will randomly freeze up forcing me to hard reset the phone. I love Razer and use so many of their products, I just really wish this phone was a bit better for long term use.
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! Sorry to hear about your Razer Phone 2's performance. What steps have you done so far to resolve the issue? Have you contacted our Support Team? If you haven't, please send me a PM together with a video or photo showing your phone's concern. Let's continue from there.
     
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