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problems with my razer nari

Discussion in 'Razer Support' started by egggeoShampoo281, Mar 17, 2020.

  1. egggeoShampoo281

    egggeoShampoo281 New Member

    can't seem to let the razer nari conect to the usb dongle
    can somebody help me?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Was it working before? If so, has there been any sort of change in your setup? Also, how does the headset appear on the Device Manager?
     
  3. egggeoShampoo281

    egggeoShampoo281 New Member

    it used to work at the start and worked for like 2 months and now it's like 4 months that it only works if i used the cable. the wireless doesn't get detected. my pc and the others in our house can't seem to get connected with the dongle. it doesnt sho in my device manager.
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    We can try the dongle recovery tool. Send me the serial number of your headset via PM so I can give you one for your headset's model.
     
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