Raze Blackshark v2 Pro - THX Spatial not included? | Razer Insider

Raze Blackshark v2 Pro - THX Spatial not included?

  • 25 December 2022
  • 12 replies
  • 467 views
A
Greeetings!

So I received the Razer Blackshark V2 Pro for Christmas, and the box is blasted with THX everywhere and in the manual also.

Am i expected to buy an app for 20$ that is advertised like crazy on the box?
feels like kind of a ripoff if that's the case....

12 Replies

S
THX comes free with Razer headphones i think. Install Synapse 3. It should be on the Audio tab.
A
selim26
THX comes free with Razer headphones i think. Install Synapse 3. It should be on the Audio tab.

Yeah, you see.... if I do that, Only discord is fed through the Headphones, everything else is Forced through my speakers, because I don't have access to changing the Output for THX, which you need the Software to do.
FiszPL
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selim26
THX comes free with Razer headphones i think. Install Synapse 3. It should be on the Audio tab.

Agree, this headset have THX Spatial integrated within Synapse 3 software (Audio -> Mixer tab).
A
FiszPL
Agree, this headset have THX Spatial integrated within Synapse 3 software (Audio -> Mixer tab).

as I said in my previous reply, if I enable it, everything gets Forced through my Speakers except Discord.
THX Spatial audio Application has the option to select an output device, the basic "integrated" one does not. and makes them borderline useless if they force everything to my speakers anyway.
FiszPL
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Userlevel 7
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AsmodeusCruentus
as I said in my previous reply, if I enable it, everything gets Forced through my Speakers except Discord.
THX Spatial audio Application has the option to select an output device, the basic "integrated" one does not. and makes them borderline useless if they force everything to my speakers anyway.

Check what output you have set in Windows.
I have the same headset, and for me it's working correctly.
A
FiszPL
Check what output you have set in Windows.
I have the same headset, and for me it's working correctly.

I've gone through every single guide, every single "troubleshoot" their support has thought of, and nothing is resolving it...

I'm not an idiot, it just feels very scuffed that the easiest solution is to give me the software, why do they care so much about 20$....baffling
gfong
You can get a 30 day free trial of the software. Why not try that to see if it even will work with whatever way you have your system setup? Can you explain why can't you open your sound settings and set THX Spatial Audio to Default device? That is all you have to do to make it work on Windows 10 through Synapse. Install Synapse then install THX from the same screen. good luck
A
gfong
You can get a 30 day free trial of the software. Why not try that to see if it even will work with whatever way you have your system setup? Can you explain why can't you open your sound settings and set THX Spatial Audio to Default device? That is all you have to do to make it work on Windows 10 through Synapse. Install Synapse then install THX from the same screen. good luck



Had you actually Read what I wrote, you'd have seen that I can put THX as the default Playthrough on my system, But the only sound that comes through it is discord, no games, no music, no movies or anything like that, just discord. Which defeats the whole purpose of having THX...
gfong
AsmodeusCruentus
Had you actually Read what I wrote, you'd have seen that I can put THX as the default Playthrough on my system, But the only sound that comes through it is discord, no games, no music, no movies or anything like that, just discord. Which defeats the whole purpose of having THX...

Yea, guess I missed this eh!
"Am i expected to buy an app for 20$ that is advertised like crazy on the box?
feels like kind of a ripoff if that's the case..."
Anyway, get er fixed up!
B

I posted about a similar issue 12 days ago (https://insider.razer.com/razer-support-45/how-to-activate-the-thx-spatial-audio-49076) and I didn’t get any resolution.

 

I think most of these support issues go unresolved and unanswered. I posted here, I wrote directly to their support and nothing happened.

FiszPL
Rank
Userlevel 7
Badge +1

I posted about a similar issue 12 days ago (https://insider.razer.com/razer-support-45/how-to-activate-the-thx-spatial-audio-49076) and I didn’t get any resolution.

 

I think most of these support issues go unresolved and unanswered. I posted here, I wrote directly to their support and nothing happened.

Your answer is above.

Install Synapse 3 and check Audio → Mixer tab, there are settings for THX Spatial.

B

Thanks a lot, it works! 

What I don’t get is why it required an activation code before, though I guess it doesn’t matter anymore. Or at least I hope it doesn’t matter anymore.

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