I have a Razer Basilisk Ultimate (FW v1.06.00_r1) bought last April.
The mouse stutters on my notebook screen. I have an ASUS ROG GL731GV gaming notebook (144Hz display), Win 10 Pro 64-bit 21H1 installed (w/ latest updates).
On both wireless (mainly used) and wired connections is this stuttering.
The Razer USB-device is on a left side USB-port, and the mouse is 50-60 apart from it (with my notebook in between).
What can be the case for this stuttering? And do you guys (also) experience this issue?
And... what can I do to stop this stuttering and have a normal acting mouse?
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Userlevel 7
- I am the Lightbringer
- 4793 replies
-
30 June 2021
Please send me the serial number of the mouse and a screenshot of how it appears in the Device Manager. I highly recommend that you perform a clean installation of the app and drivers following the steps from this page. I'd appreciate it if you can share a short clip detailing how the mouse stutters. Do note that since this is happening on both wired and wireless modes, there is a good chance that you have a sensor rattle of some sort.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
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