Razer Blackshark V2 doesn't sound right in Discord

Discussion in 'Razer Support' started by ChillWire, Jan 7, 2021.

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  1. ChillWire

    ChillWire New Member

    Hello everyone,

    I have recently bought the Razer Blackshark V2 and I love the sound.
    I do have a problem with the mic though.
    When i test the sound quality of the mic in the Synapse app it works perfectly
    But when I use it in Discord the sound just fades away after a while and my friends say they can barely hear me.
    Also when I continuously make a sound it stops recording after about a second.

    I really love the headset and would hate to send it back.
    I've seen several posts with mic problems but there is never a complete solution or answer.
    If anyone has had this problem and was able to fix it I would love to hear it

    Kind regards,
    ChillWire
     
    SirenPrince and saransen like this.
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please untick the two options under Exclusive Mode in your Mic Properties. Discord doesn't play well with USB microphones, so you will also want to adjust the Default Format and disable other mic enhancements. Send me the serial number of the headset if the problem persists.

    upload_2021-1-8_12-37-45.png

    *Thread locked to curb the conversation to PMs.
     
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