Razer blade 14 2021 cpu clock randomly drops to 0.40 ghz

Discussion in 'Razer Support' started by Dawtos, Aug 3, 2021.

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  1. Dawtos

    Dawtos New Member

    Hi, my problem is cpu clocks in my laptop drops to 0.40 ghz randomly when i have obs open or last time they dropped too during rendering in premiere pro, my temps are about 70 so i don't think its throttling, i tried updating software, reinstalling windows, enabling game mode and nothing worked so i don't know what to try next and how to solve that problem
     
  2. Dawtos

    Dawtos New Member

    managed to take a screenshot during drop
     

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  3. Razer.Xenon

    Razer.Xenon Retired

    Cpu clock drops typically happen when the laptop is overheating and overloaded with heavy apps. For now, please ensure that you have installed the latest Windows OS by following this guide. PM me the serial number of your laptop if the problem persists. That way, I can verify its model, and we try to adjust/update its BIOS. Let's go from there.

    *Thread locked to curb the conversation to PMs.
     
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