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Razer Blade 15 Advanced Model 2019 Not detecting GPU

Discussion in 'Razer Support' started by JKAUNS, Nov 28, 2019.

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  1. JKAUNS

    JKAUNS New Member

    Hey, I was wondering if anyone here knows or had this issue solved.

    About a week ago, my GPU stopped showing up on my laptop and I as I was doing a clean install of my drivers, it didn't detect the 2070 Max-Q, I even did one reset and a full system recovery and still no sign of my GPU even on the BIOS, I haven't opened the laptop because I don't have any screwdriver that fits the screws.

    Anyone know what I can do? Or should I RMA?
     
  2. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for posting this to our Support board. Have you updated your laptop's firmware including the graphics card drivers? Are you using the Razer Core as eGPU? Let's check your laptop's firmware details via PM. Let's continue from there.
     
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