Razer Blade 15 Base Model 2019 Battery Swollen and warranty issue

Discussion in 'Razer Support' started by verrwirung, Jul 8, 2020.

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  1. verrwirung

    verrwirung New Member

    what's happening RAZER??
    my Razer Blade 15 Base Model is not even 1 year old yet my battery has swollen up.
    Now, I have 2 issue here...
    First, because this model mentioned a feature for disk expansion, I've decided to use such feature and check the free/vacant HDD bay inside the laptop..To my surprise, the warranty sticker is blocking one of the screws to open the bottom part of the laptop. WHY??? WHY would you put a feature in this laptop that will void the warranty??? and yes, because I wanted to expand my storage, I didn't mind peeling a bit of the sticker to get to the screw...guess what? RAZER was right, it has a vacant/free HDD bay inside for expanding storage..
    Second, it's because of my decision to open the laptop and install additional disk that I've discovered that my battery is swollen. It's BLOATED. what happened? for a pricey laptop, I didn't expect this would happen this early...so, what happens with my warranty? since I've decided to use your featured expanded disk storage, I voided my warranty for bloated battery?!?!?!
     
    verrwirung, Jul 8, 2020
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  2. seishuzakimi

    seishuzakimi New Member

    It happened the same to me, it is a fkn expensive laptop, and I use it to work. Not buying Razer again
     
    seishuzakimi, Jul 23, 2020
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    Lewdish.exe likes this.
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