Razer Blade 15 late 2019 repair issuse | Razer Insider

Razer Blade 15 late 2019 repair issuse

  • 12 May 2021
  • 1 reply
  • 1 view
M
Hello,

Recently i bought a Razer Blade 15 advanced (late 2019) used on EbayKleinanzeigen.
I opend a case with the support and send it to an authorized repair service in Germany.
And today i get the repair quotation with a bill about 1500€ to repair my Blade. I´m realy dissaptionted, that an company like Razer will charge such an amount of money for a product, that cant be possible out of warranty and isnt that cheap.
I´m awear of EbayKleinanzeigen isnt an authorized seller for Razer products, but also there is simply no way it can be out of warranty because of its age.
I hope there is a way to avoid this repair cost.

Best regards,
Markus
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1 Reply

Razer.Caziel
Userlevel 7
This is from our Limited Warranty Policy.



I can try to review your case. But if the device really was bought from eBay, then there's not much that I can do to turn things around. Send me your ticket number. Let's go from there.
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