Razer Blade Advanced 15" screen and keyboard "breaths"

Discussion in 'Razer Support' started by everyday_nico, May 29, 2019.

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  1. everyday_nico

    everyday_nico New Member

    Hi,

    While in game my laptops lightning "breaths". It goes from dark to bright while Synapse is set to static.
    Video to big to upload here so please check my video that i uploaded to google drive: https://drive.google.com/file/d/1YYlaFzUsCsiqC8LhYuZwxZ5UwDstpmO4/view

    Razor support told me to install Synapse 3 and that the problem should be fixed but unfortunately that is not the case. The issue continues.
    Support also told me that i may try to reset the laptop to factory settings but i would then loose all my programs installed with special licenses...

    I am now asking you, the other users of Razer products, for help on how to fix the problem?

    Thanks for the upcoming answers, Nico.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Hey there! Does your screen behave the same way for other applications? Can you send me your case number via PM? I'd like to look into it to check what troubleshooting steps you've been given so far and go from there.
     
  3. everyday_nico

    everyday_nico New Member

    You have a PM.
     
    Razer.Caziel likes this.
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